Courses

This two-hour educational opportunity provides an overview of critical compliance obligations for automobile dealers covering the Safeguards Rule, FTC Advertising Transparency, Fair Credit Reporting Act (FCRA), Regulation V, Equal Credit Opportunity Act (ECOA), and finally, Regulation B. 

Hosted by NIADA and sponsored by Pastime, this class emphasizes the most current updates to advertising compliance and outlines which mandatory fees must be included in the total advertised price. Also included are the requirements surrounding consumer credit data and legal access to a prospective customer's credit report. It further explains the adverse action process for notifying the customer when credit is denied. Dispute resolution and disposal of old records are reviewed. And, finally, prohibited discrimination, operational conduct, written policies dealers should maintain, and regulatory context are revisited and serve as a review of old topics, while giving updates on many others.

An employee handbook is more than paperwork—it is the foundation of a fair, professional, and legally compliant workplace. In this session, employment attorney Pam Howland explains why handbooks protect dealerships from costly discrimination and harassment claims, provide clear expectations for employees, and serve as a critical defense if a complaint arises. Dealers will also learn the real financial risks of litigation and why operating without a handbook is “playing with fire.”

In this session, employment attorney Pam Howland provides an overview of today’s rapidly shifting employment law landscape and what Idaho employers need to know to stay compliant. From changes in EEOC enforcement priorities to increasing discrimination claims and costly jury verdicts, this training highlights why proactive leadership and policy review matter more than ever. Dealers will walk away understanding the real risks of litigation—and the practical steps they can take now to avoid the courthouse.

This Wage & Hour Laws class, presented by Doug Plass, Idaho attorney for Idaho Employment Lawyers law firm in Boise, outlines how important it is to know what is required of employers under the Fair Labor Standards Act. This federal law governs employment, and specifically outlines wages, overtime, record keeping, child labor, and penalties for non-compliance. For the Idaho independent auto dealer, knowing these laws is critical in understanding what is involved when paying salesmen an hourly rate of pay, especially in conjunction with commissions on sales. It also clearly defines the differences between employees and independent contractors. Remember that the Idaho State Tax Commission categorizes all Idaho auto salesmen as employees for payroll tax purposes. As icing on the cake, this class talks about child (even your own) labor laws which is important since many auto dealers have their kids start helping out in the business at very young ages!

This Forms class, presented by Bobby Petersen, a decades long auto dealer in Idaho's Treasure Valley, longest serving ISIADA Board Member, and Member of the Governor's Dealer Advisory Board, takes you step-by-step through each form necessary to run a successful and compliant dealership. From pre-sale forms to the submission of all title work documents, this class encompasses which forms are necessary to comply with Idaho law and when working with Idaho financial institutions, as well as the importance of using specific forms to make sure you are also federally compliant.

This Safeguards Rule class, presented by Adam Crowell, a highly experienced compliance attorney working exclusively in the automotive industry, walks you step-by-step through ten specific areas of compliance required by the Federal Trade Commission effective June 2023. This is a law that every dealer in America needs to be familiar and compliant with and outlines the importance that everyone within each dealership also know these compliance regulations. It's not enough that the dealer knows and abides by them--every employee must also be trained so they too are compliant.

This Strategies to De-escalate Customer Problems & Build Trust With class, presented by Tom Kline, a 30-year former auto dealer, now owner of Better Vantage Point, a company specializing in solutions for dealership dispute, compliance, and risk mitigation, offers strategies for many common scenarios dealers encounter with disgruntled customers. The nuts and bolts of this class will aid in mitigating risk, unearthing problems, and protecting a dealer's wealth.

This Law for Leaders class, presented by Pam Howland, Idaho attorney and owner of Idaho Employment Lawyers law firm in Boise, outlines how important knowledge through training is for keeping you out of trouble with the law, ultimately keeping you out of the courthouse. She covers the five most common reasons employers are currently named in lawsuits in Idaho: ADA Compliance, Keeping Secrets Safe, Discrimination & Harassment, Whistleblowing, and Cultural Issues. These topics are critically important ones when dealing with employees, as well as customers.

This Title Work class, presented by Cathy Sexton, a longtime Idaho auto dealer, past ISIADA Board Member, and current industry consultant working with ISIADA to bring you the most up-to-date and need-to-know information, is a great review of the sales process and preparation of all paperwork from pre-sale through the titling process. The information presented in this class is also a great educational tool for all new title clerks and can be purchased for use as a training tool in your dealership.